Shipping Policy

At Danielle Journeys, we strive to provide efficient and reliable shipping services to ensure your travel products arrive safely and on time. Please review our shipping policy for important information regarding delivery times, costs, and more.

1. Shipping Methods & Timeframes
We offer standard delivery services for all orders within our serviceable regions. Delivery times vary based on your location, but the following estimates apply:

Standard Delivery: Delivery will typically occur within 5-7 business days after your order has been processed and dispatched.
Processing Time: Orders are usually processed and dispatched within 2 business days of receiving payment or confirming the order. Please note that order processing may take longer during peak times or holidays.

2. Shipping Costs

Free Shipping: We offer free standard shipping on all orders within [insert service areas, if applicable].
Additional Shipping Charges: In certain cases, additional shipping charges may apply, particularly for remote areas or expedited shipping requests. Any extra fees will be displayed at checkout before you confirm your order.

3. Delivery Address
Please ensure that the shipping address provided at checkout is accurate and complete. Danielle Journeys is not responsible for delivery delays or issues caused by incorrect or incomplete address information. If you need to update your address, please contact us as soon as possible before the order is shipped.

4. Delivery Delays
While we strive to deliver your products within the estimated timeframes, delays can occur due to unforeseen circumstances such as weather, courier issues, or public holidays. Danielle Journeys is not responsible for delays caused by third-party shipping carriers. If there are any significant delays with your order, we will notify you as soon as possible.

5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable). You can use this tracking number to check the status of your shipment on the courier’s website.

6. Shipping Restrictions
We currently only offer shipping to locations. If your location is not listed, please contact us to inquire about international shipping options.

7. Packaging
We take care to package all products securely to prevent damage during transit. However, if you receive a damaged or defective product, please refer to our Return and Refund Policy for instructions on how to proceed.

8. Cash on Delivery Orders
For Cash on Delivery (COD) orders, the delivery will be completed upon receipt of payment in cash at the time of delivery. Please ensure that you have the correct amount ready for the courier at the time of delivery.

9. Contact Us
If you have any questions about shipping, delivery times, or need assistance with your order, please don’t hesitate to contact us at: [email protected]